Network & Systems Consultant (Technical Account Manager)

Company Name:
Managed Solution
Join Managed Solution, one of Southern California's fastest growing IT companies as a Network and Systems Consultant (Technical Account Manager) and thrive!

As Technical Account Manager (TAM), you'll be an integral part of a team that is quickly becoming the most respected and well-recognized Managed Services provider in Southern California. Your Customers will rely on you to be their Technical Advisor and will look to you for your expertise and innovative solutions, network and systems administration, cloud strategies, disaster recovery initiatives, and infrastructure design and deployments. This is a highly visible role where you'll be rewarded with personal, professional and technical development all while contributing to the long-term strategy of our systems offerings.

Grow your career with us!

Managed Solution has been recognized as one of San Diego's 40 fastest growing companies, awarded as one of the 40 companies with owners under 40 years old and has been recognized as the 27th fastest growing IT Company in the US. Most recently, Managed Solution has been awarded Microsoft's partner award for excellence in delivering products and services on behalf of Microsoft Corporation.

Perks & Benefits!
Feel great with Medical, Vision and Dental Insurance - Managed Solution covers 65% of the cost!
Earn $$$ - Competitive salary
Save for the future - 401(k) retirement plan (employer match beginning at 6 months!)
Relax with vacation and paid holidays
Be inspired by energetic and friendly co-workers
Stay current with a Company that is on the bleeding edge of technology
Initial and ongoing training to prepare you for certifications

As a TAM, you can look forward to:
Supporting small to medium LAN/WAN environments onsite
Acting as a customer-facing systems consultant, technical advisor and onsite resource
Being a technology advocate and helping to identify technical opportunities that will enhance your Customers experience
Managing the Customer on boarding process
Acting as the technical escalation point of managed Customers
Automating processes to improve efficiencies
Configuring and utilizing monitoring tools to ensure high uptime

To be successful, you'll need:
A Bachelors degree in Computer Science, Computer Engineering or related field plus a minimum of 3 years experience in providing server/desktop support in a Microsoft environment. Equivalent combination of education and experience will also be considered.
Demonstrated experience with Windows 2003/2008/2012 servers, Microsoft Exchange 2007/2010/2013, Windows XP/7/8 and Microsoft Office 2007/2010/2013. Experience in other Microsoft applications is a huge plus.
Skills in Windows server, Exchange, Messaging, Design/Documentation, Active Directory administration, Group policy administration, network monitoring tools and security and storage are required.
MCSE or MCITP certifications preferred.
To be adaptable and flexible and be able to adjust quickly to changing priorities and conditions
Enthusiasm and a positive "can-do" attitude
Analytical skills and the ability to solve complex problems
High standards coupled with accountability and ownership for your work
A strong work ethic with the willingness and drive to succeed
To work well within a team and highly collaborative environment
Excellent oral and written communication skills
Organization and planning skills with the ability to manage priorities and commitments in a productive manner.
Excellent customer service skills with the ability to work and communicate with a variety of customers.

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